Average Time to Approve Tasks

Average Time to Approve Tasks

Average time to approve tasks is a key performance indicator that shows the average duration for approving the task expressed as the difference between the date of actual approving and Date Created (in hours or days). So task approval time can be calculated by the following formula:

Approval Time = Approval Date – Date Created

This KPI helps to determine how much time it takes on average to approve task from the moment of its creation.

If you need to count average time to approve tasks, you need to do the following:

1. Create custom field "Approval Date":
   • Go to: Tools/Custom fields and press "Ins" button

• In "Title" field enter "Approval Date"
• In "Code" field enter "cf_approval_date"
• In "Type" field select "Date&Time" and click "Ok" button





Create custom field "Approval Time":

Go to: Tools/Custom fields and press "Ins" button



• In "Title" field enter "Approval Time"
• In "Code" field enter "cf_approval_time"
• In "Type" field select "Duration" and click "Ok" button
• In Formula field enter the formula below:

$cf_approval_date - $created_date

• click "Ok" button

2. If you need to view the average time to approve tasks per particular project, filter your to-do list by task group with tasks



3. to view the average time to approve tasks per some time span set filter on Task List – Filters panel



4. Set footer to display the average time to approve tasks:

• right click under column "Approval Time"
• select "Average"



If you need to view the average time to approve tasks on Task Tree, please follow the steps below:

• On Task Tree select root task group and select "Custom fields options"



• To enable the displaying of average time to approve tasks select custom field "Approval Time"  and do the following:
  • select Enable
  • check "Aggregated (for task group)
  • - select "Average" and the custom field name "Approval Time"



• Select task group for which you need to view average time to approve tasks, right click and select "Custom fields options"



• Select custom field "Approval Time" and select the option "Enable by parent".





Average approval time for projects on Task Tree