Custom Workflow 43: Queued – Closed – Resolved – Noted

Custom Workflow 43: Queued – Closed – Resolved – Noted

The following are the basic statuses the task can embrace:

• Queued

Task status "Queued" shows the task has been recently added and requires further actions.

• Closed

Task status "Closed" shows that the task was successfully completed and the issue is not expected to occur.

• Resolved

If the delegated resource performed the task, however, there can be some questions to discuss or some actions to take, the task can be marked with status "Resolved".

• Noted

Task status "Noted" is shown for tasks if the interested parties left some information regarding the task in Notes section of the task; however that doesn’t imply resuming the task.



Task statuses of Custom Workflow 43 on Task List

 

To create custom workflow using the statuses described above, please follow the steps below:

• Go to: Tools/Custom workflow



• Click "New Workflow"   button.



• In Name field enter custom field name, for example, "Workflow 43".



• Click "Ins" button, enter the status name "Queued" in Name field and click "Ok" button.



• Add other statuses: "Closed", "Resolved" and "Noted".