Number of Change Request per Product Development Project

Number of Change Request per Product Development Project

This KPI shows the total number of tasks that contain change requests. in terms of product development change request is a formal proposal for changing the behavior of a system or program. Among the purposes of using this KPI is to estimate whether the product requirements are well-defined

If you need to count the number of change requests per product development project, you need to do the following:

• Create your custom workflow that will include task status "Request". If the task is a change request you need to set it to Status "Request".
• Create custom field "Change Request"
  • Go to: Tools/Custom fields and press "Ins" button
  • In "Title" field enter "Change Request"
  • In "Code" field enter "cf_change_request"
  • In "Type" field select "Integer"
  • In Formula field enter the following formula and

iif(ToString($status_name)= "Request",1,0)



Each time the task status is set to "Request", the value of custom field "Change Request" will be automatically updated to the value "1".

• To enable the displaying of the total number of change requests select the root task group and click "Custom fields options"



• In "Edit custom fields options" window select the following options:
• select custom "Change Request"
• select "Enable"
• check "Aggregated (for task group)
• select "Sum" and the custom field name "Change Request"
• click "Ok" button



• To enable the displaying of the total number of change requests per parent task group select the  parent task group and click "Custom fields options"



• In "Edit custom fields options" window select the following options:
  • select custom "Change Request"
  • select "Enable by parent"